FAQ
🛒 Orders & Payments
How do I place an order?
Head to our Coffee Collection, choose your favourite blend, add it to your cart, and check out. You’ll receive an email confirmation once your order’s in.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal and Apple Pay for a quick, secure checkout.
Can I change or cancel my order?
If we haven’t packed it yet, we’ll do our best to help. Flick us an email at
support@boomtowncoffee.melbournewithin two hours of ordering.
🚚 Shipping & Delivery
Where do you deliver?
We ship Australia-wide—city, coast or country.
How long will my delivery take?
Orders are roasted fresh, packed, and sent within 1–2 business days. Australia Post usually gets your coffee to you within 2–7 business days, depending on where you are.
📦 Returns & Refunds
Email support@boomtowncoffee.melbourne with your order number (and a photo if possible). We’re here to help.
