Effective Date: June 2025

At Boomtown Coffee Roasters (“Boomtown Coffee”, “we”, “our”, or “us”), we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us through our website https://boomtowncoffee.melbourne or via other channels.

1. Information We Collect

• Personal Information – Includes your name, email address, phone number, postal address, and payment details when placing orders or subscribing to updates.
• Usage Information – Data about how you use our website, such as pages visited, time spent, IP address, browser type, and device info.
• Cookies and Tracking Technologies – We use cookies and similar technologies to enhance user experience and gather site usage analytics.

2. How We Use Your Information

• Process orders and transactions.
• Communicate about purchases, services, promotions, and updates.
• Enhance website functionality and customer service.
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure security.

3. Sharing Your Information

We do not sell your personal information. We only share it with:

• Trusted service providers who support our operations (e.g., payment processing, website hosting, logistics).
• Authorities, if legally required.
• Affiliates or partners, but only with your consent.

4. Cookies & Tracking Technologies

Cookies help us:

• Remember your preferences.
• Measure website performance and user interaction.
• Deliver tailored content and promotions.

You can manage cookies through your browser settings; however, some features may not function properly if cookies are disabled.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or loss. This includes both technical safeguards and procedural protocols.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, amend, or delete your personal data.
• Object to or limit how your data is used.
• Withdraw consent at any time.
• Lodge complaints with a data protection authority.

To exercise these rights, please contact us directly using the details below.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect data from children under 16.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Any significant changes will be communicated via our website with a new effective date.

9. Contact Us

For questions about this Privacy Policy or to make a data request, please contact:

Email: privacy@boomtowncoffee.melbourne
Address: 848 Nicholson St, Fitzroy North, VIC 3068, Australia